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Privacy Policy

At Sanderling Store ("Company," "we," "us," or "our"), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website: sanderling.store ("Site") and use our services. By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our Site. The types of information we collect include:

a. Personal Information

Personal information is data that can be used to identify you. We collect this information when you make a purchase, create an account, or contact us. This may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (e.g., credit card details)

    • b. Non-Personal Information

    Non-personal information refers to data that cannot directly identify you, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Usage data, such as pages visited, time spent on the Site, and referring URLs

    • We may also collect non-personal information using cookies and similar technologies.

    2. How We Use Your Information

    We use the information we collect for various purposes, including:

  • Order Processing and Fulfillment: To process your orders, ship products, and manage returns or exchanges.
  • Customer Service: To provide customer support, respond to inquiries, and resolve issues.
  • Payment Processing: To complete transactions and verify payment details.
  • Site Functionality and Improvement: To personalize your experience on the Site, improve our services, and enhance the functionality of the Site.
  • Marketing Communications: With your consent, to send promotional emails, newsletters, or special offers related to our products and services.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

    • 3. How We Protect Your Information

    We implement a variety of security measures to protect your personal information. These measures include encryption, secure servers, and other physical, electronic, and procedural safeguards. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

    4. Sharing Your Information

    We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers who help us fulfill orders, process payments, provide customer support, or improve the Site. These service providers are contractually obligated to keep your information confidential and only use it for the purposes for which it was shared.
  • Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process (such as a subpoena or court order) or to protect the rights, property, and safety of Sanderling Enterprises, LLC., its users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the Site if this occurs.

    • 5. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us track usage patterns and preferences. You can manage your cookie settings through your browser, but please note that disabling cookies may affect the functionality of the Site. Types of cookies we use include:

  • Essential Cookies: Necessary for the operation of the Site (e.g., to enable shopping cart functionality).
  • Performance Cookies: Help us understand how visitors interact with the Site, allowing us to improve its performance.
  • Targeting/Advertising Cookies: Used to deliver personalized ads based on your interests.

    • 6. Your Rights and Choices

    You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., when we need to retain it for legal reasons).
  • Opt-out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or by contacting us directly.
  • Cookies: You can manage cookie preferences through your browser settings. However, please note that some cookies are essential for the functionality of the Site, and disabling them may affect your user experience.

    • To exercise any of these rights, please contact us at:contact@sanderling.store.

    7. Children's Privacy

    Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately.

    8. International Transfers

    If you are accessing our Site from outside the United States (or your country of residence), please note that your personal information may be transferred to and stored in the United States, where our servers are located. By using our Site, you consent to this transfer and acknowledge that data protection laws in the United States may differ from those in your country.

    9. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the page will be updated accordingly. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of those changes.

    10. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us atcontact@sanderling.store. By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.